This is totally up to you. Some customers do not like to send us their pictures through the mail so they scan them and email them to us. Or, some of our customers use Walmart or Target etc. to scan for them and send us a CD with the pictures. When sending us pictures, we only accept .jpg or .bmp format. Keep in mind, If you do not have a scanner or other means of having your photos scanned, we will be happy to scan for you. Your pictures will be returned to you immediately upon completion of your video.